FAQ
Q: What is Snooker Master? 什么是斯诺克大师
A: Snooker Master is a smart scoring system that automatically calculates scoring via a camera and displays it over a TV screen. Snooker Master is able to detect fouls, has video play back, live streaming (Facebook/Youtube), assist in respotting and provide match performance statistics for players. Snooker Master is to assist referees to make better judgement and ease their work load. To provide coaches with performance statistics to improve players’ performance To provide club owners and customers with a better snooker experience, especially with the Handicap Feature. A: 斯诺克大师是一个智能的评分系统，它通过摄像头自动计算评分，并在电视屏幕上显示。斯诺克大师能够检测犯规，有视频回放，直播（Facebook/Youtube），协助重新定位，并为球员提供比赛表现统计数据。 斯诺克大师是为了帮助裁判做出更好的判断和减轻他们的工作量。为教练提供表现统计数据，以便提高球员的技术水平，为俱乐部老板和客户提供更好的斯诺克体验，特别是在障碍功能方面。
Q: Do the club need stable Wi-Fi to use Snooker Master. 俱乐部使用斯诺克大师时是否需要链接wifi？
A: Snooker Master requires internet connection but does not depend on it. Internet connection is needed to update personal match records and break ranking. A:斯诺克大师需要互联网连接，但并不依赖于它,需要通过互联网连接去更新个人比赛记录和更新排名。
Q: How long does it takes to learn how to operate Snooker Master. 大概需要多长时间去熟悉使用斯诺克大师呢？
A: On average, most club staffs and regular customers takes about 1 week to familiarize and enjoy the system. A:一般来说，大多数俱乐部员工和常客大约需要1周的时间来熟悉和享受这个系统。
Q: What is provided for Snooker Master software when I rent the software? 如果使用了斯诺克大师时，它能给我提供什么配件呢？
A. AI Camera with wiring 智能摄像头 B. Computer with wiring (20cm X 20cm size) 专用主机（20cm*20cm） C. Wireless router with internet cable wiring 无线路由器与互联网电缆线路 D. Camera connector 摄像头插头 E. Slide Railing 滑轨 F. Snooker Master remote controller 专用遥控器
Q: When is the best time to prepare to inform you if my club wants to install Snooker Master. 如果我们俱乐部要安装斯诺克大师，最好什么时候通知你们呢？
A: To provide the best setting and installation for the club, we would suggest you reach out to us before the start of renovation. This is to ensure the electric cables, internet cable, and on/off switch are incorporated during renovation to provide a seamless and easy operation. A:为了给俱乐部提供最佳的环境和安装，我们建议您在整改开始前联系我们。这是为了确保电缆、互联网电缆和开关，在改造期间提供无缝和简易操作。
Q: I have installed my table lights, am I still able to install Snooker Master? 我已经安装好了灯具，是否还能安装斯诺克大师呢？
A: Yes. Snooker Master is able to carter different designs of table snooker lights. The common installation is at the center of the table lights on top of the blue spot. Snooker Master camera is also able to mount at the side of the table lights. For special cases, a support stand is secure on the ceiling. A:可以的，斯诺克大师能够驾驭不同设计的斯诺克灯。常见的装置是在桌灯中心的蓝色球上方。斯诺克大师摄像机也可以安装在桌灯的侧面。如有特殊情况，也可以一个吊杆是用固定在天花板上的。
Q: Do I need to prepare anything before the installation. What information is needed? 我安装前是否需要提供什么资料给你们呢？
1. Picture of table light design. We need to prepare the size of the slide railing, HDMI wire and internet cable wire. 台球桌灯设计图片。我们需要准备好滑轨，HDMI线和互联网电缆线的尺寸。 2. Display Screen. To best enjoy the Snooker Master, TV with HDMI cable is required. Currently, Snooker Master works best with Xiaomi TV for specification and color display. You could also use a normal computer monitor, color display of red/white, green/brown, black/blue might not be presented in the best view. 显示屏，为了更好的享受斯诺克大师，电视机和HDMI线是必备的，目前小米电视机的规格尺寸和颜色最适合斯诺克大师，当然也可以使用普通的显示屏，但是红色/白色、绿色/棕色、黑色/蓝色的颜色显示可能不会在呈现出最佳效果。 3. 2 AA battery. This is for the Snooker Master controller. 2节AA电池，用于斯诺克大师遥控器。
Do I need to do anything to ensure the accuracy of Snooker Master after installation? 我是否需要做什么来确保安装斯诺克大师后的准确性？
A: We advise customers to do a Calibration and Environment check every 10-15 days to ensure the accuracy of Snooker Master. These simple steps are stated on our Instruction Manuel. 我们建议客户每10-15天进行一次校准和环境检查，以确保斯诺克大师的准确性。这些简单的步骤在我们的介绍书上有讲述。
Q: what is the AI camera definition? AI摄像机的分辨率是多少？
A: Snooker Master’s camera definition is 1080p. 斯诺克大师摄像机分辨率是1080P。 For any further clarification, please contact Ms. Jannies Ng +8613928588147. 请联系黄小姐+86 13928588147如有其他疑问。